
Your computers' USB drivers might be out of date.

Your computer should then attempt to reinstall the drivers, and once this has finished, the device will show up in 'Sound, Video & Game Controllers' again. Unplug your device, and after 10 seconds, reconnect your device.If you see another version of your device affixed with 'MIDI' please also right click on this device, and click 'Uninstall'.Please make sure that your device appears here, right click on the device, and click 'Uninstall'.Click on 'Sound, Video & Game Controllers'.Just to make sure your device drivers are being uninstalled and reinstalled correctly, follow this process: Reinstalling USB device (controller) driver Open your Serato software and try to connect your hardware.

(this is not always necessary, as with some Windows versions there is no option to set a device in this tab)


Try connecting your controller using a different USB port and using a different USB cable. Visit your hardware manufacturers website for information, and if you need to install a driver make sure you restart your computer to ensure all updates are refreshed. Please make sure you have the correct driver installed from your hardware manufacturers website here It's good to restart after any kind of driver or software installation to make sure everything is working correctly.Ĭheck you have the correct drivers installedĪ lot of controllers need drivers to be installed before it will connect with a Windows computer. Having a hard time getting your controller to connect using Windows? Follow the troubleshooting steps below to get up and running.Ī classic troubleshooting step, but you would be surprised at the amount of people that bypass this one! Restarting your computer refreshes a lot of driver issues and refreshes the OS.
